Goods arrive. You photograph the pallet and the delivery note. The software compares both with the order and flags what does not match, for example eight cartons instead of ten, or a dented corner. The complaint is ready as a draft. Your team decides.
Delivery to Muster Maschinenbau AG Your order B-20871
Pos.ItemQty
1Sealing ring DR-18, carton10
2EUR pallet1
Goods received on 14.10.2026
10 per note
Order B-20871
ItemSealing ring DR-18, carton
Quantity10 cartons
Delivery date14.10.2026
SupplierBeispiel Lieferant AG
Check
Delivery note no. and datecheckingOK
ItemcheckingOK
Quantitycounting8 of 10
Visible damagechecking1 carton
Draft to Beispiel Lieferant AG
Complaint, delivery note LS-10482
Hello
In the delivery of 14.10.2026, 8 instead of 10 cartons of sealing ring DR-18 arrived. One carton is dented at the corner, see photo.
Please let us know how you will deliver the missing cartons.
Kind regards Muster Maschinenbau AG
Photo with markingDelivery note
Quantities taken from delivery note and photo
Photo with marked spot attached
Nothing sent yet
Your team decidesEditApproveApproved
Anonymised data
Count cartons.Find the delivery note.Compare line by line.Type the complaint.
That is already prepared.
You see the photo with the marked spot and the draft complaint. Your team decides whether it goes out. If something is unclear, a person takes a look.
Check of delivery LS-10482Anonymised data
QuantityCartons in the photo, quantity on the delivery note
OK
ItemItem on delivery note and order
OK
Visible damageDented corners, torn cartonsPhoto blurred, corner hard to judge
unclear
Date and delivery note no.Match the order
OK
All matchesThe goods move on without a detour.
Something is unclearA person looks at the photo and document and decides.
Reject automaticallyDoes not exist. Your team decides.
What gets checked, and what does not.
The software checks four things: quantity, item, visible damage, and date and delivery note no. Whatever it cannot judge with confidence goes to a person.
Only what can be seenA photo does not show what is inside the carton. Your team looks at that.
Unclear means: a personIf the photo is blurred or something is covered, the software does not guess. A person takes a look.
Nothing is ever rejected automaticallyYour team decides whether to complain. The software writes the draft, nothing more.
The same delivery, two ways
What actually changes for your team. Both ways start at the same time.
Today
Count, search, compare, write.
1Count cartons by hand
2Find the delivery note
3Compare line by line with the order
4Photograph the damaged spot
5Write the complaint
Complaint filed. The next delivery is waiting.
With AI
Take a photo, look, approve.
1Take a photo
Compare, flag, draft the complaintdone by the software
2Look at the flagged discrepancy
3Approve the complaint
Complaint filed, with photo and marked spot.Your team decided, the software prepared.
Example: the same delivery, both ways at once
Your AI check
Microsoft 365 EmailBusiness Central OrdersAbacusBexioTeams Note to the teamYour system with an API
Fits what you already have.
The software works with the systems you already have today. It fetches the order where it is stored and puts the draft complaint where your team sees it, for example as an email draft or as a message in Teams.
Tailored to your needsYour processes, your rules, your approval paths.
Hosted where you wantIn your own environment or with a provider of your choice.
Your team decidesYou decide whether to complain. Nothing is sent until someone on your side has agreed.
Why Kallysoft
Every deviation with a photo and a line as evidence. Uncertain cases are marked rather than guessed, and the complaint only goes out after your approval.
Tell us about it. In a short conversation, we look at where a check could take work off your hands and where a person had better take a look. No obligation, of course.